Shipping & Delivery

We are required to automatically charge and withhold GST IF applicable for orders to be delivered to addresses within Australia. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or country.

Permission to return and to receive credit

We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 3 days of receipt. We will issue Credit to your account in Australian dollars. For unwanted merchandise the cost of return shipping shall be the responsibility of the customer.

Damaged or Incorrect Merchandise

We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error. No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be our responsibility.

Returns & Replacements

We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 3 days of receipt. We will issue Credit to your account in Australian dollars. For unwanted merchandise the cost of return shipping shall be the responsibility of the customer.

We will, upon your request, replace any merchandise that is received in damage condition,
only if it is a result of postage and handeling. all products will be checked prior to dispatch,
No material will be accepted or replaced without prior approval from sales manager.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Ordering

Placing your order at Saffron Store is performed by a few simple and guided steps. you can choose to place your order as a guest or join and become a member. Members at Saffron Store will recieve many benefits such as discounts, members promotions, news letters, free recipies, updates on the products and moreā€¦ you can choose pay using PayPal, or your credit cards. We accept most credit cards at Saffron Store.